D.M.E. utilizes almost 2 dozen warehouses between 6 different vendors around the US to optimize shipping time. Each warehouse stocks different items and depending on the items ordered the time of delivery may be different., this also makes it very difficult to upload all of the tracking numbers as most are not available until the day after they ship.

Getting your actual tracking number can be as easy as clicking the link below which will send an email to customer service and they will reply with the tracking number.

Otherwise please follow the chart below for shipping times.

Tranquility items ship from our location in Minneapolis and follow this UPS Ground Map:

All other incontinence items, creams, wipes etc. ship from many different warehouses and typically take 2-5 business days.

Bathroom safety supplies ship from California and Illinois.

If after 5 business days you have not received your order, please contact us for tracking info.